Retail & E-Commerce Software Sell in-store, online and in-app from one stock list.

Online stores, marketplaces, shopping apps, GST billing and back-office software for retailers, D2C brands and distributors. One catalogue, one stock figure and one customer record across every channel — from a Lucknow team that has built commerce software for 21 years.

  • Online store
  • Multi-vendor marketplace
  • Shopping apps
  • Stock & orders
  • GST billing
  • Offers & loyalty
Shoppers carrying bags after buying from a retailer that sells in-store and online
21+years building commerce and business software
7500+projects delivered for clients in India and abroad
2–6 wkstypical launch of a ready-product online store
100%source code ownership on custom builds

Retail challenges we solve

Six retail problems that cost sales every day.

Most retailers and e-commerce brands are not short of customers — they are short of one reliable system behind the counter, the website and the app.

01

Stock that never matches

The shop, the website and the marketplace each show a different quantity, so items are oversold online or sit unsold in the back room.

02

Orders spread across five screens

Website orders, marketplace orders, WhatsApp orders and phone orders are tracked separately, and dispatch depends on someone remembering.

03

GST billing done twice

Invoices are re-typed into accounting software, HSN codes are guessed, and returns and credit notes are reconciled by hand at month-end.

04

Marketplace fees eating margin

Commissions, shipping and return charges on third-party marketplaces leave little profit, and the customer relationship belongs to someone else.

05

Abandoned carts and slow pages

A slow, desktop-first store, a clumsy checkout and no cash-on-delivery or UPI option lose mobile shoppers before they pay.

06

No idea who the best customers are

Without one customer record across shop and website, there is no way to reward repeat buyers or target offers that actually convert.

Retail & e-commerce solutions

Retail & e-commerce software for every channel you sell on.

Start with a ready Sysfo product and configure it to your catalogue, or have us build exactly what your business needs. Either way, your stores, website and apps share the same data.

Mobile-first online grocery storefront built by Sysfo showing products, offers and categories
A Sysfo-built grocery storefront: products, offers and categories.

E-commerce storefront

An online store built for shoppers on their phones.

Most Indian shoppers browse and buy on a mobile. Sysfo E-commerce gives you a fast, mobile-first store with clear product pages, filters, a short checkout and the payment options your customers expect — UPI, cards, wallets and cash on delivery. You manage the home page, banners, menus, wording and SEO yourself, without calling a developer for every change.

  • Products with variants such as size, colour and pack, each with its own stock
  • UPI, cards, net banking and COD, with delivery charges by pin code or order value
  • Home-page builder, banners, deals and category menus you edit yourself
  • SEO titles, descriptions and clean URLs for every product and category
Explore Sysfo E-commerce software
Fashion marketplace on a laptop with many brands and sellers listing products for shoppers
One marketplace, many sellers, commissions managed centrally.

Multi-vendor marketplace

Run your own marketplace instead of paying someone else's commission.

If you work with many brands, wholesalers or local sellers, a multi-vendor marketplace lets them list and sell on your platform while you control the customer experience. Each vendor manages products and orders from their own panel; you set commissions, approve listings and settle payouts centrally.

  • Vendor onboarding with KYC, GSTIN and bank details
  • Separate vendor panels for products, stock and orders
  • Commission rules by vendor or category, with payout statements
  • Central order control, returns and customer support
See the multi-vendor marketplace
Retail inventory screen in a Sysfo admin console showing stock levels by product and location
Stock by product and location, with low-stock alerts.

Inventory & order management

One stock figure for the shop, the warehouse and the website.

Overselling and dead stock both come from the same cause: stock kept in more than one place. We bring stores, warehouses and online channels onto one inventory, so every sale reduces the same number and every purchase adds to it. Orders move through clear stages, and the team sees exactly what to pick, pack and ship today.

  • Location-wise stock with low-stock alerts and reorder levels
  • Batch and expiry tracking for FMCG, grocery, cosmetics and pharma retail
  • Order stages from placed to packed, shipped, delivered and returned
  • Courier integration, AWB numbers and delivery updates by SMS or WhatsApp
Sysfo GST billing software generating a GST invoice against a retail sales order
Generate Invoice in Sysfo ERP: GST invoices raised from the order.

GST billing & accounts

GST invoices that write themselves from the order.

Every online order, counter sale and B2B order should produce a correct GST invoice without anyone re-typing it. Our GST billing software derives the invoice from the order — items, HSN codes, tax rates, discounts and the customer's GSTIN — and keeps returns, credit notes, receipts and outstanding balances straight for your accountant.

  • GST invoices with HSN codes, CGST, SGST and IGST worked out per line
  • Sales returns, credit notes and refunds against the original invoice
  • Receipts, advances and receivables ageing for B2B and wholesale buyers
  • Invoices sent by Email and WhatsApp with the PDF attached
Explore GST billing & invoicing software
Coupon management screen in a Sysfo commerce admin panel with active retail discount codes
Coupons and offers managed from the admin console.

Offers, loyalty & analytics

Bring shoppers back with offers they actually use.

Getting a repeat order costs far less than finding a new customer. We give you coupons, deals, festival campaigns and reward points, tied to one customer record across store and website — and the reports to see which offers sell, which products move and which customers are worth looking after.

  • Coupons by value, percentage, category, first order or minimum cart
  • Reward points and referral codes for repeat and loyal buyers
  • Abandoned-cart and back-in-stock reminders by Email, SMS and WhatsApp
  • Sales by product, category, channel and customer, exportable to Excel

What you get

Everything you need to sell across channels — and to keep selling.

A retail and e-commerce project with Sysfo ends with a working system, a trained team and live numbers, not just a website handover.

  1. Requirement study of your stores, catalogue, channels and GST setup
  2. Configured online store or marketplace with your branding and domain
  3. Admin console for catalogue, stock, orders, offers and customers
  4. Payment gateway, COD rules and courier integration
  5. Android and iOS shopping apps, if in scope
  6. Product, category and customer data migrated from your old system
  7. Staff training for the counter, warehouse and catalogue team
  8. Hosting, SSL, backups and a support plan after launch

How a retail project runs

From your first call to a live store in five steps.

A fixed, itemised quote before work starts, weekly demos while we build, and a launch timed around your sales calendar rather than in the middle of a festival rush.

  1. 1

    Discovery call

    free

    We learn how you sell today — stores, channels, catalogue size, billing and delivery — and show you a live demo of the relevant Sysfo products.

  2. 2

    Scope & quote

    about 1 week

    A written scope covering store, apps, integrations and data migration, with a fixed, itemised quote and a timeline.

  3. 3

    Configure & build

    2–10 weeks

    We configure the ready product or build custom features, with a demo every week so your team sees progress early.

  4. 4

    Data, testing & training

    1–2 weeks

    Products, stock and customers are imported, test orders run end to end, and your staff are trained on real orders.

  5. 5

    Launch & grow

    ongoing

    Go live with hosting, monitoring and support, then add apps, loyalty, marketplaces and marketing as you grow.

Ways to work with us

Choose the right starting point for your retail business.

Many retailers start on a ready Sysfo product to sell online quickly, then add custom features once real orders show what matters.

Marketplace or custom platform

From a quote

Multi-vendor marketplaces and platforms built around your model.

  • Vendor panels and commissions
  • Custom workflows and integrations
  • Weekly demos and fixed milestones
Get started

Shopping apps

Per project

Android and iOS apps connected to your store.

  • Native or Flutter apps
  • Push notifications and reorders
  • Play Store and App Store release
Get started

Support & growth

Monthly

Keep the store fast, secure and selling.

  • Hosting, backups and monitoring
  • Agreed SLAs for fixes
  • SEO and campaign support
Get started

Why Sysfo for retail

A retail software partner that understands both the counter and the cart.

We build and run the commerce products we recommend, so the advice comes from real orders, real returns and real GST filings.

Our own commerce products

Sysfo E-commerce, the multi-vendor marketplace and our GST billing software are ready to configure, so you are not paying to reinvent a checkout.

Built for Indian retail

GST with HSN codes, UPI and COD, pin-code delivery rules and invoices on WhatsApp — the details that matter for Indian shoppers and accountants.

One system, every channel

Store, website, app and back office share one catalogue, one stock figure and one customer record instead of four disconnected tools.

Custom where it counts

When your pricing, schemes or fulfilment are different, our developers extend the product or build it custom — and you own the source code.

Fast on mobile

Lightweight, mobile-first pages, compressed images and good hosting, because a slow product page is an abandoned cart.

Support after launch

Hosting, backups, monitoring and fixes under agreed SLAs from the same Lucknow team that built your store, especially before sale seasons.

Related industries we serve

Retail technology we work with

  • Microsoft .NET
  • SQL Server
  • React
  • Flutter
  • Kotlin
  • Swift
  • Razorpay
  • PayU
  • Cashfree
  • Paytm
  • Shiprocket
  • WhatsApp Business API
  • Google Analytics 4
  • Google Merchant Center
  • Meta Pixel
  • REST APIs

FAQ

Retail & E-Commerce Software — frequently asked questions

What is retail and e-commerce software?

Retail and e-commerce software runs the selling side of a business: the online store, marketplace or shopping app, the product catalogue and stock, orders and delivery, payments, GST invoicing, offers and customer records. Good retail & e-commerce software keeps all of this on one system, so a sale in the shop, on the website or in the app updates the same stock and the same customer history.

How much does an online store or retail software cost?

It depends on what you need: a configured Sysfo E-commerce store costs far less than a custom marketplace with vendor panels, apps and integrations. After a discovery call and a look at your catalogue, channels and billing, Sysfo gives you a fixed, itemised quote so you know the full cost before any work starts. We never charge open-ended hourly bills for a store build.

How long does it take to launch an online store?

A ready-product online store with your branding, catalogue, payments and GST invoices typically goes live in two to six weeks, depending on how quickly products and images are ready. A custom multi-vendor marketplace or a store with Android and iOS apps usually takes two to four months. We agree milestones up front and plan launches around your sales season.

Can the software keep shop and website stock in sync?

Yes. We set up one inventory for your stores, warehouse and online channels, so every counter sale, online order, purchase and return updates the same stock figure. If you already use a POS or accounting package you want to keep, we can integrate it through APIs so stock and sales flow both ways instead of being re-entered.

Does the store support UPI, COD and GST invoices?

Yes. Our retail & e-commerce software supports UPI, cards, net banking and wallets through gateways such as Razorpay, PayU or Cashfree, plus cash on delivery with rules by pin code or order value. Every order produces a GST invoice with HSN codes and the right CGST, SGST or IGST, and returns create credit notes against the original invoice.

Should I build my own store or sell on marketplaces?

Most retailers do both. Marketplaces bring traffic but take commission and own the customer relationship; your own store builds margin, data and loyalty. We help you run both from one stock list, and if you have many brands or sellers, a multi-vendor marketplace of your own can turn that commission into revenue for you.

Do you build shopping apps for Android and iOS?

Yes. We build branded shopping apps for Android and iOS, natively or with Flutter, connected to the same catalogue, stock, offers and customer accounts as your website. Apps add push notifications, saved carts and quick reorders, which suit groceries, FMCG and fashion brands with frequent repeat buyers. We also handle Play Store and App Store publishing.

Who owns the store and the customer data?

You do. Your customer, order and product data belong to your business, and for custom development you own the source code. With ready Sysfo products you receive a licence and full access to export your data at any time. We sign an NDA on request and host on secure servers with SSL and regular backups.

Can you migrate our existing store or billing data?

Yes. We migrate products, categories, images, stock, customers and open orders from spreadsheets, older billing software or platforms such as WooCommerce or Shopify, and set up redirects so your existing search rankings carry over. Every migration is tested on a copy before go-live, so the switch-over does not interrupt trading.

Do you provide support after the store goes live?

Yes. Our support plans cover hosting, SSL, backups, monitoring, bug fixes and small changes under agreed SLAs, with extra attention before festival and sale seasons when traffic peaks. Our Lucknow team that built your retail & e-commerce software stays responsible for it, and we can also help with SEO, Google Shopping and paid campaigns.

Talk to a retail software expert

Get a free demo and estimate for your store.

Tell us what you sell, where you sell it and what slows you down today. A retail software consultant will call you back within one business day to arrange a free demo and a fixed, itemised estimate.

  • Free demo of Sysfo commerce products
  • Fixed, itemised quote
  • UPI, COD and GST invoices built in
  • You own your data and custom code
  • NDA signed on request
  • Support and hosting after launch

Request a free retail software demo

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