A sprawling distributor and retailer network
Thousands of retailers under distributors and super distributors, each with their own margins, wallet balances and targets.
Telecom software solutions for operators, device brands, distributors and recharge businesses: recharge and bill-payment platforms, retailer fintech, dealer and retailer scheme automation, loyalty apps and customer care. Built on Sysfo's own RechargeNest and FinTech products and extended to fit your network — by a Lucknow team with 21 years in commission, wallet and payout software.
Telecom's operational pressure points
Telecom is a volume business with thin margins. Subscribers switch at the first bad experience, and the retail network that sells your SIMs, devices and recharges needs to be paid accurately and on time.
Thousands of retailers under distributors and super distributors, each with their own margins, wallet balances and targets.
Activation, recharge and sell-out incentives worked out by hand, paid late and disputed by dealers every month.
Pending and failed transactions across operator APIs, with refunds and wallet adjustments handled manually.
Customers switch at the first problem or the first better offer, and there is no loyalty programme to keep them engaged.
Customer and retailer issues arrive by call, WhatsApp and email, and nobody can see what is open or overdue.
KYC for retailers, RBI and NPCI rules for payment services, and audit trails that must hold up to scrutiny.
Telecom software we build and supply
Ready Sysfo platforms where they fit, custom development where your network is different — all connected, so a retailer's wallet, schemes and support tickets live in one place.
RechargeNest: mobile, DTH, electricity, FASTag and 25+ bill categories on an app and a retailer and distributor portal.
Read more about Recharge & Bill Payment PlatformFinTech: AePS, domestic money transfer, BBPS and payouts with admin, distributor and retailer panels and a retailer app.
Read more about AePS, DMT & BBPS for RetailersActivation, recharge and sell-out schemes calculated from your data, approved and credited directly to dealers.
Read more about Dealer & Retailer Scheme AutomationOnboarding, KYC, hierarchy, wallet top-ups, commission slabs and settlement for every level of your network.
Read more about Distributor & Retailer PortalsPoints for recharges, purchases and referrals, redeemable for discounts and gifts, in a branded customer app.
Read more about Loyalty & Reward AppsSubscriber and retailer complaints raised as tickets with an owner, an SLA and email, SMS and WhatsApp alerts.
Read more about Customer Care HelpdeskOperator, recharge aggregator, banking and payment gateway APIs with failover routing and reconciliation.
Read more about Operator & Aggregator API IntegrationCustom apps for field teams: beat plans, retailer visits, stock and SIM or device counts, photos and orders.
Read more about Field Sales & Retailer Visit AppsSales, purchase, GST invoicing, expenses, HR and payroll for distributors and service partners on Sysfo ERP.
Read more about ERP for Telecom Distributors
Recharge and bill payment
RechargeNest gives you an Android and iOS customer app plus a web portal for retailers and distributors, covering mobile prepaid and postpaid, DTH, electricity, FASTag and more than 25 bill categories. Wallets, commission and settlement are built in, and a REST API lets you add partners. It is available white-label, and we customise it to your operator mix and margin structure.
Distributors, retailers and schemes
Distributor and retailer portals handle onboarding, KYC, hierarchy and wallet top-ups. Our scheme automation reads your activation, recharge and sell-out data, applies the approved slabs and targets, routes the payout for approval and credits dealers directly. Retailers see their own earnings in an app, which ends most scheme disputes before they start.
AePS, DMT and BBPS
Sysfo's FinTech platform lets your retailers offer Aadhaar-enabled cash withdrawal, domestic money transfer, BBPS bill payments and bank payouts alongside recharges. Admin, super distributor, distributor and retailer panels share one wallet system with automatic commission splits. Services run through your licensed banking or aggregator partner, within RBI and NPCI rules.
Customer and retailer support
Subscriber complaints, retailer wallet disputes and failed-transaction queries become tickets with an owner, a priority and an SLA. Retailers and customers can raise and track them from their own panel, and alerts go out by email, SMS and WhatsApp. Managers see ageing, resolution time and agent workload, so service problems are caught before they turn into churn.
Customer engagement and loyalty
We build branded Android and iOS apps where customers earn points for recharges, purchases, referrals and campaigns, and redeem them for discounts, vouchers or gifts. Device brands use the same approach for warranty registration and service bookings. Points, rules and campaigns are managed from an admin console, and every redemption is audited.
What you get
Every telecom project is delivered as working software, live integrations and trained users, with the reports your finance and channel teams need.
This month
Rollout plan
How telecom projects run
We start from proven platforms wherever possible, so your first retailers can transact in weeks rather than months.
A live demo of RechargeNest, FinTech and scheme automation, and a discussion of your hierarchy, services and partners.
Commission rules, schemes, integrations and custom screens written up into a fixed, itemised scope and quote.
Platform branded and configured, operator and banking APIs connected, custom modules built with weekly demos.
A pilot with a group of distributors and retailers, reconciliation checks and fixes before wider rollout.
Network-wide rollout, monitoring and support, then new services, schemes and apps as the business grows.
Engagement models
Many telecom clients start with a white-label platform, then add schemes, loyalty and custom portals.
From a quote
RechargeNest or FinTech on your brand, configured for your network.
Fixed price
Scheme engines, portals and apps built around your rules.
Monthly
Developers who keep adding services, schemes and integrations.
Monthly retainer
Keep transactions flowing around the clock.
Why Sysfo
Telecom distribution is a commission business at heart. That is exactly where Sysfo has spent much of the last two decades.
RechargeNest and FinTech are working Sysfo products with apps, portals, wallets and reports — you configure rather than start from zero.
Multi-level commissions, slabs, wallets and payouts power our MLM, recharge and fintech platforms, so complex dealer rules are familiar ground.
Operator, aggregator, banking and payment gateway APIs with failover, retries and reconciliation built in.
Role-based access, approval workflows and a full transaction trail for finance teams, auditors and banking partners.
We host and manage the servers behind your platform, with monitoring, backups and security patching.
Based in Lucknow, working with distributors and retailers across India, and with clients abroad remotely.
FAQ
Sysfo's telecom software solutions include RechargeNest for mobile, DTH and bill-payment businesses, a FinTech platform for AePS, DMT and BBPS, dealer and retailer scheme automation, distributor and retailer portals, loyalty and reward apps, customer care helpdesk, field sales apps and ERP for distributors. Ready platforms are configured to your brand, and custom modules are built where your network is different.
It depends on whether a white-label platform fits as it is, the services and operators you need, the levels in your hierarchy, the integrations involved and how much custom development is required. After a demo and discovery call, Sysfo gives a fixed, itemised quote that separates licence, customisation, integrations and support.
Yes. RechargeNest can run under your brand with your own Android and iOS customer app and a retailer and distributor web portal. You choose the services, operators and commission structure, and we configure, host and support it. A REST API lets you onboard partners who want to sell your services from their own systems.
These services run through a licensed bank, payment aggregator or BBPS operating unit under RBI and NPCI rules. Sysfo provides the software platform — panels, wallets, commissions and apps — and integrates it with the partner whose API access and agreements you hold. We can explain the typical options during discovery.
Yes. Our scheme automation reads activation, recharge and sell-out data, applies the slabs and targets you approve, sends payouts for approval and credits dealers directly or through their wallet. Retailers see their scheme earnings in an app, which reduces disputes and the time your channel team spends on calculations.
A white-label recharge or fintech platform with your branding and existing partner APIs can typically launch in four to eight weeks, including a pilot. Custom scheme engines, loyalty apps or large integrations take longer, and the timeline is agreed in the written scope before work starts.
Yes. We design telecom software solutions for high transaction volumes, with queued processing, indexed reporting tables, load-tested APIs and servers sized for your peaks. As your network grows, hosting is scaled up and reports are tuned, without changing how retailers use the app.
Each transaction is tracked through every status the operator or bank returns. Pending items are re-checked automatically, failures are refunded to the right wallet with a log entry, and daily reconciliation reports compare your records with the partner's statement, so finance can close the day with confidence.
Your subscriber, retailer and transaction data always belongs to you. For custom development, you own the source code once the project is paid for. Ready platforms such as RechargeNest and FinTech are licensed, and we sign an NDA on request before discussing your network and commercials.
Talk to our telecom team
Tell us about your services, your retail network and the partners you work with. We will call you back within one business day to arrange a free demo and discovery call.