Telecom Software Solutions Serve subscribers better through every retail counter.

Telecom software solutions for operators, device brands, distributors and recharge businesses: recharge and bill-payment platforms, retailer fintech, dealer and retailer scheme automation, loyalty apps and customer care. Built on Sysfo's own RechargeNest and FinTech products and extended to fit your network — by a Lucknow team with 21 years in commission, wallet and payout software.

  • Recharge & bill payment
  • Retailer & distributor portals
  • AePS, DMT & BBPS
  • Scheme automation
  • Loyalty & reward apps
  • Customer care helpdesk
City skyline at dusk with a wireless signal over buildings, representing telecom networks
21+years building wallet, commission and payout software
7500+projects delivered for clients in India and abroad
2ready platforms: RechargeNest and FinTech
100%source code ownership on custom builds

Telecom's operational pressure points

Six challenges telecom businesses solve with better software.

Telecom is a volume business with thin margins. Subscribers switch at the first bad experience, and the retail network that sells your SIMs, devices and recharges needs to be paid accurately and on time.

01

A sprawling distributor and retailer network

Thousands of retailers under distributors and super distributors, each with their own margins, wallet balances and targets.

02

Schemes calculated in spreadsheets

Activation, recharge and sell-out incentives worked out by hand, paid late and disputed by dealers every month.

03

Failed recharges and reconciliation

Pending and failed transactions across operator APIs, with refunds and wallet adjustments handled manually.

04

Subscribers who churn

Customers switch at the first problem or the first better offer, and there is no loyalty programme to keep them engaged.

05

Complaints with no owner

Customer and retailer issues arrive by call, WhatsApp and email, and nobody can see what is open or overdue.

06

Compliance and fraud risk

KYC for retailers, RBI and NPCI rules for payment services, and audit trails that must hold up to scrutiny.

Telecom software we build and supply

Telecom software for recharge, retail networks, payments and customer care.

Ready Sysfo platforms where they fit, custom development where your network is different — all connected, so a retailer's wallet, schemes and support tickets live in one place.

RechargeNest retailer portal dashboard showing wallet balance, recharges and weekly transaction volume
RechargeNest retailer portal: wallet, sales and quick recharges.

Recharge and bill payment

A recharge and bill-payment business on your own brand.

RechargeNest gives you an Android and iOS customer app plus a web portal for retailers and distributors, covering mobile prepaid and postpaid, DTH, electricity, FASTag and more than 25 bill categories. Wallets, commission and settlement are built in, and a REST API lets you add partners. It is available white-label, and we customise it to your operator mix and margin structure.

  • Mobile, DTH, electricity, FASTag and 25+ bill categories
  • Customer app, retailer portal and distributor portal
  • Wallet, commission and settlement at every level
  • Operator API routing, failed-transaction refunds and reports
See RechargeNest
Business automation icons for analytics, people and settings in a dealer scheme automation system
Scheme rules applied to your data, approved and credited.

Distributors, retailers and schemes

Pay your retail network accurately — and on time.

Distributor and retailer portals handle onboarding, KYC, hierarchy and wallet top-ups. Our scheme automation reads your activation, recharge and sell-out data, applies the approved slabs and targets, routes the payout for approval and credits dealers directly. Retailers see their own earnings in an app, which ends most scheme disputes before they start.

  • Super distributor, distributor and retailer hierarchy
  • Retailer onboarding with KYC documents and approval
  • Slab, target and activation-based scheme rules
  • Approval workflow, direct credit and reconciliation reports
See scheme automation system
Hand on a tablet beneath a digital padlock, representing secure retailer payments and transfers
Payments, transfers and payouts with encryption and full audit trails.

AePS, DMT and BBPS

Turn every recharge counter into a banking and payments point.

Sysfo's FinTech platform lets your retailers offer Aadhaar-enabled cash withdrawal, domestic money transfer, BBPS bill payments and bank payouts alongside recharges. Admin, super distributor, distributor and retailer panels share one wallet system with automatic commission splits. Services run through your licensed banking or aggregator partner, within RBI and NPCI rules.

  • AePS, DMT 1 and 2, BBPS and bank payouts
  • Admin, super distributor, distributor and retailer panels
  • Wallets with automatic commission split
  • Retailer mobile app with per-service and merged reports
See FinTech Software
Telecom customer care agents with headsets handling subscriber tickets at their computers
Customer care desks run on Sysfo HelpDesk with SLAs and alerts.

Customer and retailer support

Every complaint owned, tracked and closed within the SLA.

Subscriber complaints, retailer wallet disputes and failed-transaction queries become tickets with an owner, a priority and an SLA. Retailers and customers can raise and track them from their own panel, and alerts go out by email, SMS and WhatsApp. Managers see ageing, resolution time and agent workload, so service problems are caught before they turn into churn.

  • Tickets from call centre staff, retailers or customers
  • Owner, priority and SLA on every ticket
  • Email, SMS and WhatsApp updates at each stage
  • Ageing, resolution time and workload reports
See HelpDesk software
Customer holding a smartphone to use a telecom reward and recharge mobile app
Branded loyalty and reward apps for subscribers and device owners.

Customer engagement and loyalty

Reward apps that give subscribers a reason to stay.

We build branded Android and iOS apps where customers earn points for recharges, purchases, referrals and campaigns, and redeem them for discounts, vouchers or gifts. Device brands use the same approach for warranty registration and service bookings. Points, rules and campaigns are managed from an admin console, and every redemption is audited.

  • Points for recharges, purchases and referrals
  • Redemption for discounts, vouchers and gifts
  • Warranty registration and service booking for device brands
  • Campaign, segment and redemption reports
See mobile app development

What you get

A platform your network trusts — and the numbers to prove it.

Every telecom project is delivered as working software, live integrations and trained users, with the reports your finance and channel teams need.

  1. Requirement study of your products, hierarchy and commission rules
  2. Configured RechargeNest or FinTech platform on your brand, where it fits
  3. Custom portals, apps and scheme modules for your network
  4. Operator, aggregator, banking and payment gateway integrations
  5. Admin console with roles, approvals and audit trail
  6. Retailer and distributor onboarding kit and training
  7. Reconciliation, commission and scheme reports
  8. Hosting, monitoring, backups and an agreed support plan

How telecom projects run

From a platform demo to a live retail network in five steps.

We start from proven platforms wherever possible, so your first retailers can transact in weeks rather than months.

  1. 1

    Demo & discovery

    free

    A live demo of RechargeNest, FinTech and scheme automation, and a discussion of your hierarchy, services and partners.

  2. 2

    Scope & fixed quote

    1–2 weeks

    Commission rules, schemes, integrations and custom screens written up into a fixed, itemised scope and quote.

  3. 3

    Configure & build

    4–10 weeks

    Platform branded and configured, operator and banking APIs connected, custom modules built with weekly demos.

  4. 4

    Pilot

    2–3 weeks

    A pilot with a group of distributors and retailers, reconciliation checks and fixes before wider rollout.

  5. 5

    Rollout & support

    ongoing

    Network-wide rollout, monitoring and support, then new services, schemes and apps as the business grows.

Engagement models

Launch on a ready platform or build exactly what your network needs.

Many telecom clients start with a white-label platform, then add schemes, loyalty and custom portals.

Custom telecom software

Fixed price

Scheme engines, portals and apps built around your rules.

  • Fixed scope and itemised quote
  • Weekly demos during the build
  • You own the source code
Get started

Dedicated development team

Monthly

Developers who keep adding services, schemes and integrations.

  • Shared backlog and sprint reviews
  • Operator and API changes handled
  • Scale the team as you grow
Get started

Managed hosting & support

Monthly retainer

Keep transactions flowing around the clock.

  • Server monitoring and security
  • Agreed response times
  • Backups and updates
Get started

Why Sysfo

Telecom software from people who build wallets, commissions and payouts.

Telecom distribution is a commission business at heart. That is exactly where Sysfo has spent much of the last two decades.

Ready platforms, not prototypes

RechargeNest and FinTech are working Sysfo products with apps, portals, wallets and reports — you configure rather than start from zero.

Commission engines are our core

Multi-level commissions, slabs, wallets and payouts power our MLM, recharge and fintech platforms, so complex dealer rules are familiar ground.

API integration experience

Operator, aggregator, banking and payment gateway APIs with failover, retries and reconciliation built in.

Audit-ready by design

Role-based access, approval workflows and a full transaction trail for finance teams, auditors and banking partners.

Hosting and server management

We host and manage the servers behind your platform, with monitoring, backups and security patching.

Close to your network

Based in Lucknow, working with distributors and retailers across India, and with clients abroad remotely.

Related industries we serve

Technologies and integrations

  • Microsoft .NET
  • SQL Server
  • MySQL
  • React
  • Flutter
  • Android
  • iOS
  • REST APIs
  • Webhooks
  • UPI & payment gateways
  • Razorpay
  • SMS gateways
  • WhatsApp Business API
  • Firebase Cloud Messaging
  • Windows Server
  • Microsoft Azure

FAQ

Telecom Software Solutions — frequently asked questions

What telecom software solutions does Sysfo offer?

Sysfo's telecom software solutions include RechargeNest for mobile, DTH and bill-payment businesses, a FinTech platform for AePS, DMT and BBPS, dealer and retailer scheme automation, distributor and retailer portals, loyalty and reward apps, customer care helpdesk, field sales apps and ERP for distributors. Ready platforms are configured to your brand, and custom modules are built where your network is different.

How much does a recharge or telecom platform cost?

It depends on whether a white-label platform fits as it is, the services and operators you need, the levels in your hierarchy, the integrations involved and how much custom development is required. After a demo and discovery call, Sysfo gives a fixed, itemised quote that separates licence, customisation, integrations and support.

Is RechargeNest available as a white-label app?

Yes. RechargeNest can run under your brand with your own Android and iOS customer app and a retailer and distributor web portal. You choose the services, operators and commission structure, and we configure, host and support it. A REST API lets you onboard partners who want to sell your services from their own systems.

Do we need our own licences for AePS, DMT and BBPS?

These services run through a licensed bank, payment aggregator or BBPS operating unit under RBI and NPCI rules. Sysfo provides the software platform — panels, wallets, commissions and apps — and integrates it with the partner whose API access and agreements you hold. We can explain the typical options during discovery.

Can you automate dealer and retailer incentive schemes?

Yes. Our scheme automation reads activation, recharge and sell-out data, applies the slabs and targets you approve, sends payouts for approval and credits dealers directly or through their wallet. Retailers see their scheme earnings in an app, which reduces disputes and the time your channel team spends on calculations.

How long does it take to launch?

A white-label recharge or fintech platform with your branding and existing partner APIs can typically launch in four to eight weeks, including a pilot. Custom scheme engines, loyalty apps or large integrations take longer, and the timeline is agreed in the written scope before work starts.

Can our telecom software scale to thousands of retailers?

Yes. We design telecom software solutions for high transaction volumes, with queued processing, indexed reporting tables, load-tested APIs and servers sized for your peaks. As your network grows, hosting is scaled up and reports are tuned, without changing how retailers use the app.

How do you handle failed and pending transactions?

Each transaction is tracked through every status the operator or bank returns. Pending items are re-checked automatically, failures are refunded to the right wallet with a log entry, and daily reconciliation reports compare your records with the partner's statement, so finance can close the day with confidence.

Who owns the data and the custom code?

Your subscriber, retailer and transaction data always belongs to you. For custom development, you own the source code once the project is paid for. Ready platforms such as RechargeNest and FinTech are licensed, and we sign an NDA on request before discussing your network and commercials.

Talk to our telecom team

See our recharge and retailer platforms in action.

Tell us about your services, your retail network and the partners you work with. We will call you back within one business day to arrange a free demo and discovery call.

  • Free live platform demo
  • Fixed, itemised quote
  • White-label or custom build
  • Wallets, commissions and schemes
  • Audit trail and reconciliation
  • Hosting and support available

Request a free telecom software demo

We reply within one business day. Your details are only used to respond to this enquiry.